Privacy Policy
Last updated: December 2, 2025
This Privacy Policy explains how Raleigh With Dave (brokered by eXp Realty) ("we", "us", or "our") collects, uses, and protects the personal information of visitors and clients in connection with the website https://www.raleighwithdave.com/ and our marketing activities, including email, text messaging, consultations, and phone calls.
By using our website, submitting your information through a form, scheduling a consultation, or interacting with our marketing messages, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide, which may include:
- Name
- Email address
- Phone number
- City, state, or general location
- Property preferences or relocation plans
- Messages sent through forms or text
- Consultation details provided through Calendly bookings
1.2 Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Referring pages or links
This information is typically collected through cookies, pixels, and similar tracking technologies to help us understand how visitors use our site and to improve our marketing.
1.3 Information from Third Parties
We may receive information about you from third party tools and platforms that support our business, including:
- BuyingBuddy for lead capture, IDX registration, and CRM functions
- SendGrid for sending marketing and transactional emails
- BoldTrail for text messaging and phone call communication
- Zapier for securely transferring data between tools and automations
- Calendly for scheduling consultations and receiving booking details
- Google Ads and related platforms for audience targeting and performance tracking
2. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to your inquiries and requests
- Sending marketing emails about Raleigh area real estate and relocation
- Sending text messages or calling you regarding your interest in buying or selling real estate
- Providing access to guides and content you have requested
- Scheduling and conducting consultations through Calendly
- Customizing communications to your interests and preferences
- Analyzing website performance and marketing campaigns
- Improving our website, services, and client experience
- Complying with legal obligations and brokerage requirements
3. Legal Basis for Processing (For Visitors From the EU or UK)
Although our services are based in the United States and primarily serve US clients, if you access our site from the European Union or the United Kingdom, we rely on the following legal bases to process your personal data:
- Consent when you voluntarily submit information, schedule a consultation, or opt in to marketing
- Legitimate interest when following up on your expressed interest in real estate services or resources
- Legal obligation where applicable
4. How We Share Your Information
We do not sell your personal information. We may share your information with trusted third parties that help us operate our business and deliver services, including:
- BuyingBuddy for CRM, IDX, and lead management
- SendGrid for email delivery
- BoldTrail for SMS and phone call communication
- Zapier for secure automated data transfers
- Calendly for scheduling and managing consultation bookings
- Google Ads and related tools for marketing and audience targeting
- eXp Realty for brokerage-level compliance when necessary
- Website hosting, analytics, or technical support providers
We may also share your information when required by law or to protect our rights or comply with obligations.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tools to:
- Remember your preferences
- Support lead capture and IDX features
- Measure website traffic and interactions
- Improve the performance of Google Ads campaigns
You can usually accept or reject cookies in your browser settings. Some features may not function properly if cookies are disabled.
6. Email Marketing
If you provide your email address, you may receive marketing emails related to real estate, relocation guidance, or local information. These emails are sent through providers such as SendGrid and may be managed using BuyingBuddy or Zapier.
Unsubscribe
You can opt out anytime by clicking the unsubscribe link or by contacting us directly. Transaction-related messages may still be sent even after opting out of marketing.
7. Text Messaging and Phone Calls
If you provide your phone number, we may contact you via text or phone regarding your interest in real estate. These communications may be handled through BoldTrail or integrated tools.
You can opt out of text messaging by replying "STOP" or contacting us.
8. Data Retention
We retain data as long as needed to provide services, comply with legal obligations, and maintain accurate business records. When no longer needed, information may be deleted or anonymized.
9. Data Security
We use reasonable measures to protect your information. No method is fully secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
You may have rights to:
- Access the information we hold about you
- Request corrections
- Request deletion, subject to legal limits
- Opt out of marketing communications
11. Children’s Privacy
Our services are for adults interested in real estate. We do not knowingly collect information from children under 13.
12. International Data Transfers
Information may be stored or processed in the United States or other countries where our service providers operate. By using our site or forms, you consent to these transfers.
13. Changes to This Privacy Policy
We may update this policy from time to time. The updated date will appear at the top of this page. Continued use of the site indicates acceptance of the updated version.
14. Contact Us
If you have questions or wish to exercise your rights, contact:
Raleigh With Dave (brokered by eXp Realty)
Website: https://www.raleighwithdave.com/
Email: info@raleighwithdave.com
Existing clients can also contact us through the communication channels provided during the real estate process.
This Privacy Policy is provided for informational purposes and does not constitute legal advice. For legal concerns, consult an attorney.
